WHAT IS YOUR RETURN POLICY?

We do hope you fall in love with Oummi Beauty!

Due to the sensitivity of the product and current company size, we are unable to accept returns. All sales are final! 

HOW CAN I EXCHANGE A PRODUCT OR PRODUCTS?

We do not offer product exchanges.

HOW DO I CANCEL MY ORDER?

We do not cancel orders once they have been processed.

I ORDERED MY PRODUCTS THROUGH A DIFFERENT RETAILER, CAN I RETURN IT TO YOU DIRECTLY?

No. You must contact the retailer you purchased from and handle all returns with them.

I ORDERED THE WRONG ITEM OR I ORDERED THE WRONG QUANTITY OF AN ITEM. HOW DO I FIX THIS ERROR?

An order cannot be modified, changed or canceled after it has been placed and order confirmation has been sent. We are not able to make any exceptions.

Additionally, we are not able to edit or modify orders in any way after they have been placed, including shipping address. If you made a mistake on your order, please email info@oummibeauty.com once you have physically received the shipment and we will work out a return or other solution as applicable.